Date: June 11, 2025
Time: 1:00 p.m. AEST
Service Desk Quarterly Product Update
We’re back with your quarterly dose of all things SolarWinds® Service Desk. This live session is your chance to catch up on what’s new, what’s coming soon, and where we’re headed next.
This product wouldn’t be what it is today without your feedback and partnership. Your input drives our roadmap, ensuring Service Desk continues to be the modern, intelligent, and easy-to-use cloud-based IT service management (ITSM) solution you expect. We’re incredibly grateful to build this with you.
Join our product team as we walk through the latest features released since our last update, give you a sneak peek at what’s around the corner, and share some of the key investment areas shaping Service Desk in 2025.
In this session, we’ll cover:
- A deeper dive into ESM where we'll look at a 3-minute service provider setup and the use of Dropbox mailbox
- Top asks that have been or are soon to be delivered, like approval reminders and dark mode
- A conversation about our recent acquisition of Squadcast and how it works alongside Service Desk to enhance ITSM
- Exciting new features like update/delete on Microsoft Entra ID, 360 reports, software versions rollup, and AutoMox integration
- And more...
We hope you'll join us!